ProQuest the company behind RefWorks offer several webinars on many different topics each month. See upcoming sessions and recordings of recent ones here RefWorks Webinars - Upcoming sessions and recordings
RefWorks also offer a series of brief video tutorials on the RefWorks YouTube channel.
RefWorks will be replaced by Mendeley, a similar but more user-friendly software that offers seamless reference management. The shift means that new users will no longer be able to sign up for a RefWorks account. Existing RefWorks users will be notified by e-mail and receive instructions on how to migrate to Mendeley.
More information on Mendeley for CBS here http://www.cbs.dk/en/library/databases/mendeley
In a world of e-research, there are more data sources available than ever, which means researchers and students need highly efficient ways to manage vast amounts of information easily. RefWorks is a powerful online research management, writing and collaboration tool designed to help researchers at all levels easily gather, organize, store and share all types of information and to instantly generate citations and bibliographies.